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IT Performance Management First Aid Kit
 

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The IT Performance Management First Aid Kit takes you by the hand and walks you through a globally accepted IT Performance Management Lifecycle. An extract is available for download now.
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Metricus Article in ITSMF USA Newsletter
Most Organizations Rely on Simple Spreadsheets to Manage their IT Performance
Sponsored by ITpreneurs, two independent MBA candidates from the Rotterdam School of Management conducted a global research project to understand how IT managers and influential IT consultants view IT Performance Management.

Third nomination ITSMF Award
IT Service Management Community recognizes the need for a more effective way to manage IT performance
November 26th, Rotterdam, The Netherlands. After successful nomination with the ITSMF in the Netherlands for the “Innovation of the Year Award” ITpreneurs is proud to announce finalist positions with the ITSMF in the United Kingdom and Australia as well for the prestigious Innovation Award.

Achieving finalist positions with three ITSMF chapters in mature service management markets presents a strong signal that the service management market is ready for a more effective way to manage the performance of IT. “After years of emphasis on the implementation of IT best practices (ITIL, COBIT, ISO/IEC 20000) a paradigm shift is taking place where organizations now start looking for evidence of the value demonstration of these processes and are looking for a way to obtain better control over IT.” says Arjan Woertman, Senior Product Manager.

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Trends in IT Performance Management
The study shows organizations rely on spreadsheets as the main platform for IT decision making
Rotterdam, November 1 2008 "Trends in IT Performance Management", a global study on the current state of IT Performance Management, shows many businesses consider IT a black box, organizations still use spreadsheets as their main platform for managing IT performance and best practices do not provide sufficient answers on how to measure IT performance.

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Metricus Nominated for Award
Rotterdam, The Netherlands, October 20, 2008 - ITpreneurs is proud to announce that the ITSMF Netherlands nominates Metricus, a solution for the effective management of IT performance, for "the Innovation of the Year Award". Besides Metricus, KPN Corporate Solutions and Exin are nominated for this prestigious award and judged by the Dutch ITSMF Chapter on several aspects such as innovation, value for ITSMF members and differentiation in the market.

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