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Metricus Newsletter June 2009

 
Metricus Newsletter

This sixth edition of the Metricus newsletter is all about your IT health. How mature is your organization when it comes to measuring its IT Performance, what KPIs should you be using, and what are areas for improvement..

Metricus Knowledge: IT Performance Management Lifecycle
Metricus Knowledge helps organizations with practical tips and guidance on supporting their IT Performance Management initiative. This time, we explain the IT Performance Management Lifecycle to provide a “big picture” view for initiating IT Performance Management initiatives.

Product Update - June
Metricus Partners listed, IT health check results in line with expectations, and additional guidance on the management of data. Read more on Metricus product updates.

Connecting the Dots
The Future of COBIT and IT Performance Measurement. ISACA has presented its future strategy, which includes better guidance on practical implementation and integration of products under the COBIT umbrella. IT performance measurement is still a very important component of COBIT.

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Metricus Newsletter May 2009

 
Metricus Newsletter

This fifth edition of the Metricus newsletter is all about your IT health. How mature is your organization when it comes to measuring its IT Performance, what KPIs should you be using, and what are areas for improvement..

IT Health Check
Do you know your organizations' health when it comes measuring its IT performance? Get a Free IT Health Check performed by Metricus, and find out the quality of your data, the KPIs that are relevant to you, and your current IT performance available to you as an ECG from the doctor.

Product Update May
The Metricus showcase environment was relaunched in May reflecting the new features and functionalities presented in the Spring release of the Metricus service. Log on and explore additional Modules, customer examples of the use of Metricus, and advanced metric management and user controls.

Connecting the Dots
A Case for Business Intelligence for ITSM.... in the cloud. Services are moving into the cloud, and ITSM tools are not excluded from this trend. Read about a Metricus case for Business Intelligence in the cloud, and find out the value it brings or the TCO advantages it delivers.

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Metricus Newsletter April 2009

 
Metricus Newsletter

Spotlight Module of the Month: Service Desk
Gartner states in its Service Desk Magic Quadrant publication that IT organizations are frustrated with the reports produced by Service Desk tools and that they spend too much time creating customized reports for management. No wonder the Service Desk Module in Metricus shows the highest free trial registrations and search statistics. As a result, we have placed this Module under the spotlight this month.

Spotlight Module March: Cost Control
Every month Metricus, Software as a Service for IT Performance Management, puts a specific Module in the spotlights. With the economic crisis seriously affecting IT budgets, the Module of the Month this March comes to the rescue of CIOs and is: ‘Cost Control’.

Connecting the Dots
A Case for Business Intelligence for ITSM.... in the cloud. Services are moving into the cl

oud, and ITSM tools are not excluded from this trend. Read about a Metricus case for Business Intelligence in the cloud, and find out the value it brings or the TCO advantages it delivers.

Read more >>


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